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FeefoHill Of Oaks & Blakeholme Caravan & Lodge Park

Hill Of Oaks & Blakeholme Caravan & Lodge Park reviews

Feedback for Hill Of Oaks & Blakeholme Caravan & Lodge Park has been compiled from 195 customer reviews

DateProductScore

Self-Catering Holiday Rentals (The Woodland Lodge)

Service:++
Product:++

Customer Comment

Service rating : We stayed in the Woodland View Lodge, check in at reception was simple, swift and straightforward
Product : The Woodland View Lodge was a great choice. Ideally located close to the shore of Windermere. The Lodge looked brand new and was very spacious. Greeted with an open plan spacious kitchen diner/living room, a Christmas tree lit was a lovely touch for the festive period. The lodge caters for pets and was in excellent condition. Also had two double bedrooms with ensuite bathroom x 1 and shower room x 1. The wifi was the only poor service. Given 5gb for free but could not get it to work. Asked to use it carefully and ran out at 2am the next morning after arrival!!
Would definitely stay again at Hill of Oaks and in this lodge. Great value for money and an ideal location to enjoy the area at this time of year.


On 07-Jan-2020 the supplier responded:
Dear Enzo,

Thank you for your feedback. We are so pleased to hear you enjoyed your stay in the woodland lodge and would like to return again!

Kind regards

Joseph
Customer Services


On 07-Jan-2020 the supplier responded:
Thank you very much for your feedback Enzo

DateProductScore

Self-Catering Holiday Rentals (Ladyholme)

  • Customer also bought: .... :
  • Self-Catering Holiday Rentals (Ladyholme)
Service:++

Customer Comment

Good service onsite. We had a great stay. It would have been useful to have least left one dishwasher tablet or make sure the posting makes clear that you must bring all toiletries and nothing is given to get you started e.g. toilet paper.


On 06-Jan-2020 the supplier responded:
Hello,

Thank you for your feedback, we are so pleased you enjoyed your stay. We will take note of your comments.

Kind regards

Joseph
Customer Services

DateProductScore

Self-Catering Holiday Rentals (The Woodland Lodge)

Service:++
Product:++

Customer Comment

Service rating : lovely peaceful stay
Product : very clean and pleasant


On 06-Jan-2020 the supplier responded:
Hello,

Thank you for your feedback. We are delighted you enjoyed your stay! Hope to see you again.

Kind regards

Joseph
Customer Services


On 06-Jan-2020 the supplier responded:
Thank you for your feedback

DateProductScore

Self-Catering Holiday Rentals (Silverholme)

Service:--
Product:--

Customer Comment

Service rating : Terrible customer service, still waiting for a callback from a manager: they do not seem to care and I have called three times. Both showers were faulty, leaving 5 adults sharing one shower. Never book again.
Product : Management have provided zero customer service, after three calls and an email. Disgusting service for the money paid- I'm sure it would be better at Pontins!


On 23-Dec-2019 the supplier responded:
Hi,

We are sorry to hear you did not enjoy your time with us. We have passed on your feedback to management.

Kind regards

Joseph
Customer Services


On 23-Dec-2019 the supplier responded:
We have passed your comments on to management

DateProductScore

Touring Park Pitch

Service:++
Product:++

Customer Comment

Service rating : very helpful staff beautiful surroundings best place on windameere
Product : nice spot good location


On 23-Dec-2019 the supplier responded:
Dear Michael,

Thank you for your feedback. We are so pleased you enjoyed your stay.

Kind regards

Joseph
Customer Services


On 23-Dec-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Self-Catering Holiday Rentals (Cragholme - Dog Friendly (1 Dog MAX))

Service:++
Product:++

Customer Comment

Service rating : The apartments we booked were amazing, over looking the lake. Would love to book again
Product : The apartment was amazing, Had everything we needed, they were clean and really warm


On 23-Dec-2019 the supplier responded:
Dear Sumayya,

Thank you for your feedback. We are delighted you enjoyed your time in one of our apartments and hope to see you again!

Kind regards

Joseph
Customer Services


On 23-Dec-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Self-Catering Holiday Rentals (Blakeholme Bay View )

Service:++
Product:++

Customer Comment

Service rating : excelent service given by staff freindly will be staying again
Product : excellent stay clean and tidy nice with the christmas tree and the wine that was in the cabin when we arrived


On 10-Dec-2019 the supplier responded:
Dear Ian,

Thank you for your review. We are delighted you enjoyed your stay!

Kind regards

Joseph
Customer Services


On 10-Dec-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Safari Tent (Pet Free)

Service:++
Product:++

Customer Comment

Service rating : Well looked after from start to finish with a plentyful supply of logs for the wood burner.
Product : really comfartable place to stay, we all enjoyed it especially the cabin bed area.


On 10-Dec-2019 the supplier responded:
Dear Scott,

Thank you for your enquiry. We are so pleased to hear you enjoyed your weekend away! Hope to see you again.

Kind regards

Joseph
Customer Services


On 10-Dec-2019 the supplier responded:
Thank you for your feedback!

DateProductScore

Touring Park Pitch

Service:--
Product:--

Customer Comment

Service rating : OVERPRICED PITCH OUT OF SEASON / NO HOT WATER IN SHOWERS FOR 3 DAYS
Product : OVER PRICED OUT OF SEASON FACILTIES NEGLECTED IN FAVOUR OF LODGES


On 04-Dec-2019 the supplier responded:
Dear Tim,

We are sorry to hear you did not enjoy your stay. We have passed on your comments to management.

Kind regards

Joseph
Customer Services


On 04-Dec-2019 the supplier responded:
We have passed your comments on to management

DateProductScore

Safari Tent (Pet Friendly)

Service:++
Product:++

Customer Comment

Service rating : WHAT AN AMAZING SURPRIZE. PHOTOGRAPHS AND WEBSITE DO NOT REVEAL THE PURE BEAUTY OF THE SAFARI TENTS, THE LOCATION THE VIEW AND THE STAFF. STAFF ARE EXCEPTIONAL!
We stayed in one of their gorgeous tents during November for my Mums Birthday. What an absolute hidden gem we found! As we approached Hill of Oaks, it was tucked away between trees and wildlife. We were kindly greeted by the reception staff and they gave us directions to our Tent! As soon as we drove next the the tents we were happy with the quality and layout... BUT WHEN WE SEEN INSIDE!!!!! MAGICAL! CHARACTERISTIC! UNIQUE! PERFECT IN EVERY WAY IMAGINABLE!
The facilities were the best of the best, there were hidden surprises everywhere we looked... not wanting to give much away and spoil it for others, but it is a must! Having the fire was really special too.. never short of wood from the staff they were so dedicated and committed! And lastly, the Owls tooting in the middle of the night... And the view from the outside seating area! Like a dream come true.
Thank you to the staff and groundsmen!
We will be back!
Product : VALUE FOR MONEY AT BEST!!!!


On 04-Dec-2019 the supplier responded:
Dear Rachael,

Thank you for your feedback. We are delighted your enjoyed your stay in one of safari tents! Great review!

Kind regards

Joseph
Customer Services


On 04-Dec-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Safari Tent (Pet Free)

Service:++
Product:++

Customer Comment

Service rating : Andy was very helpful and accommodating.
Product : Its was a Great experience and adventure.the only thing that i don't like was there were no signage.we arrived late @ night.the place was very dark and we had a hard time to locate our Safari Tent..no one was there in the Reception after 5pm to assist us.


On 26-Nov-2019 the supplier responded:
Dear Aileen,

Thank you for your feedback. We are so pleased to hear you enjoyed your stay! Hope to see you again.

Kind regards

Joseph
Customer Services


On 26-Nov-2019 the supplier responded:
Thank you for your feedback. We have taken note of your comments.

DateProductScore

Self-Catering Holiday Rentals (The Woodland Lodge)

Service:++
Product:NYT

Customer Comment

We stayed in the woodland lodge and it was wonderful. The lodge looked brand new and was lovely and spacious. We had complimentary wine and chocolate on arrivals.


On 25-Nov-2019 the supplier responded:
Dear James,

Thank you for your feedback. We are delighted to hear you enjoyed your time in the woodland lodge!

Kind regards

Joseph
Customer Services

DateProductScore

Touring Park Pitch

Service:++
Product:++

Customer Comment

Service rating : Lovely campsite plenty of space, peaceful quite and as stated right by the lakes edge staff are more then happy to help and cater for any need. Facilities were very clean and modern showers were lovely and warm
Product : Clean, gravel pitch wasn't spicey like other campsites lovely little stream running by and good hookup facilities


On 24-Nov-2019 the supplier responded:
Dear Mr Wells,

Thank you for your review. We are delighted you enjoyed Hill of Oaks. Hope to see you again!

Kind regards

Joseph
Customer Services


On 24-Nov-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Self-Catering Holiday Rentals (Cragholme - Dog Friendly (1 Dog MAX))

Service:++
Product:++

Customer Comment

Service rating : Excellent place to stay and great staff.
Product : Wonderful


On 22-Nov-2019 the supplier responded:
Hello!

Thank you for your feedback, we are so pleased to hear you enjoyed your stay!

Kind regards

Joseph
Customer Services


On 22-Nov-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Self-Catering Holiday Rentals (Blakeholme Bay View )

Service:+
Product:+

Customer Comment

Service rating : Modern well-equipped lodge in a serene and tranquil location, view of lake windermere was breathtaking. Staff were very accommodating and helpful - just a call away if needed.

Only negative is the check in time - should be a lot earlier as we had to arrive just before sunset as it is winter. It's a shame we missed out on exploring the first day due to what we felt was quite a late check in time at 4pm.
Check out time is 10am so a check in time should be at the latest 2pm - this is more reasonable, especially in the winter months.
Product : Lodge was perfect.


On 22-Nov-2019 the supplier responded:
Hello,

Thank you for your feedback. We are delighted you enjoyed your stay in the lodge! We will take note of the winter check in time comments.

Kind regards

Joseph
Customer Services


On 22-Nov-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring Park Pitch

Service:+
Product:+

Customer Comment

Service rating : Polite friendly staff, very helpful.
Product : Excellent showers with plenty of hot water, good shop with plenty of provisions.For me the only thing missing was a cafe/bar to meet other campers etc.


On 19-Nov-2019 the supplier responded:
Hello,

Thank you for your review. We are delighted you enjoyed your stay! Hope to see you again.

Kind regards

Joseph
Customer Services


On 19-Nov-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring Park Pitch

Service:++
Product:++

Customer Comment

Service rating : We hired a camper van for s few days, didn’t have a clue. First time campers. The site was nice, clean staff i spoke to where helpful. We extended out stay a further night.
Woukd go back deffo
Product : Very happy


On 19-Nov-2019 the supplier responded:
Dear Mark,

Thank you for your review. We are so pleased you enjoyed your stay at Hill of Oaks and hope to welcome you again!

Kind regards

Joseph
Customer Services


On 19-Nov-2019 the supplier responded:
Thank you for your review

DateProductScore

LAKESIDE SUPER DELUXE PODS (Super Deluxe Pod - Dog Friendly (1 Dog MAX))

Service:++
Product:++

Customer Comment

Service rating : Lovely location, staff were very nice and helpful. Will come back
Product : Clean, good value for money. Heating didn’t stay on in the night it would go off every 30 minutes that’s the only negative thing I can say about the stay. Will come again for sure.


On 19-Nov-2019 the supplier responded:
Dear Mark,

We are delighted you had such a good weekend! Hope to see you again.

Kind regards

Joseph
Customer Services


On 19-Nov-2019 the supplier responded:
Thank you for your feedback

DateProductScore

LAKESIDE SUPER DELUXE PODS (Super Deluxe Pod - Dog Friendly (1 Dog MAX))

Service:++
Product:++

Customer Comment

Service rating : The cabin we stayed in was fantastic! It was spotlessly clean, very well insulated for a cold November stay, and the facilities and amenities provided inside were very well thought out. Thoroughly impressed - we will be back!
Product : Great service from all staff members we encountered


On 11-Nov-2019 the supplier responded:
Dear Sarah,

Thank you for your review. We are delighted to hear you enjoyed your stay and you are looking at booking again!

Kind regards

Joseph
Customer Services


On 11-Nov-2019 the supplier responded:
Thank you for your feedback

DateProductScore

LAKESIDE SUPER DELUXE PODS (Super Deluxe Pod - (No Pets))

Service:+
Product:+

Customer Comment

Service rating : Superb location, waking up to Lake Windermere lapping at the boundary of our "Pod". Atmospheric misty morning. Friendly staff. The "pod" was cosy warm. Only comments I want to add constuctively are that floor was only superficially clean. Could have done with a little more diligence. Upon late arrival with tired kids, just could have done with a little clearer information on where to find the sofa bed bedding . (We thought it was missing!! Had to resort to the "red phone"!). Minor things, hence 4 stars. A well earned break was enjoyed at this location and would recommend!
Product : Minor cleaning feedback and information clarity query


On 11-Nov-2019 the supplier responded:
Dear Fiona,

Thank you for your review. We are so pleased you enjoyed your stay in one of our pods! Sorry you could not find the sofa bed bedding at first. We hope to see you again!

Kind regards

Joseph
Customer Services


On 11-Nov-2019 the supplier responded:
Thank you for your feedback

Self Catering
at Hill of Oaks

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Touring
at Hill of Oaks

A family touring

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