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FeefoHill Of Oaks & Blakeholme Caravan & Lodge Park

Hill Of Oaks & Blakeholme Caravan & Lodge Park reviews

Feedback for Hill Of Oaks & Blakeholme Caravan & Lodge Park has been compiled from 191 customer reviews

DateProductScore

LAKESIDE SUPER DELUXE PODS (Super Deluxe Pod - Dog Friendly (1 Dog MAX))

Service:++
Product:++

Customer Comment

Service rating : The cabin we stayed in was fantastic! It was spotlessly clean, very well insulated for a cold November stay, and the facilities and amenities provided inside were very well thought out. Thoroughly impressed - we will be back!
Product : Great service from all staff members we encountered


On 11-Nov-2019 the supplier responded:
Dear Sarah,

Thank you for your review. We are delighted to hear you enjoyed your stay and you are looking at booking again!

Kind regards

Joseph
Customer Services


On 11-Nov-2019 the supplier responded:
Thank you for your feedback

DateProductScore

LAKESIDE SUPER DELUXE PODS (Super Deluxe Pod - (No Pets))

Service:+
Product:+

Customer Comment

Service rating : Superb location, waking up to Lake Windermere lapping at the boundary of our "Pod". Atmospheric misty morning. Friendly staff. The "pod" was cosy warm. Only comments I want to add constuctively are that floor was only superficially clean. Could have done with a little more diligence. Upon late arrival with tired kids, just could have done with a little clearer information on where to find the sofa bed bedding . (We thought it was missing!! Had to resort to the "red phone"!). Minor things, hence 4 stars. A well earned break was enjoyed at this location and would recommend!
Product : Minor cleaning feedback and information clarity query


On 11-Nov-2019 the supplier responded:
Dear Fiona,

Thank you for your review. We are so pleased you enjoyed your stay in one of our pods! Sorry you could not find the sofa bed bedding at first. We hope to see you again!

Kind regards

Joseph
Customer Services


On 11-Nov-2019 the supplier responded:
Thank you for your feedback

DateProductScore

LAKESIDE SUPER DELUXE PODS (Super Delux XL Pods - (No Pets))

Service:++
Product:++

Customer Comment

Service rating : Perfect setting, very warm welcome, and the most wonderful first time glamping experience. The "pod" had everything you could think of, super cosy, play area for the kids and lots to do nearby.
Product : Cosy yet surprisingly spacious. Had everything you could need, lovely and warm a with a perfect lake view.


On 07-Nov-2019 the supplier responded:
Hi!

Thank you for your review. We are delighted you enjoyed your time at Hill of Oaks and hope to see you again!

Kind regards

Joseph
Customer Services


On 07-Nov-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Safari Tent (Pet Free)

Service:++
Product:++

Customer Comment

Service rating : Enjoy nature comfortable and clean
Product : Living and enjoy nature with childrens


On 04-Nov-2019 the supplier responded:
Hi!

Thank you for your review.We are so pleased you enjoyed your stay and hope to welcome you back again!

Kind regards

Joseph
Customer Services


On 04-Nov-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring Park Pitch

Service:++
Product:NYT

Customer Comment

We had just the best stay in our motor home. The facilities were well maintained and the staff could not be more friendly and accommodating. The site itself is like something out of a story book and the view of the lake, just fantastic. Highly recommend a visit.
Xxxxx


On 29-Oct-2019 the supplier responded:
Thank you so much for your feedback! We are so pleased to hear you enjoyed Hill of Oaks.

Kind regards

Joseph
Customer Services

DateProductScore

Touring Park Pitch

Service:++
Product:NYT

Customer Comment

Great site. Useful boat taxi link to rest of lake. Check when it’s running.


On 28-Oct-2019 the supplier responded:
Dear Alex,

Thank you for your review. We are delighted you enjoyed your stay and made the most of the boat taxi!

Kind regards

Joseph
Customer Services

DateProductScore

Safari Tent (Pet Free)

Service:++
Product:+

Customer Comment

Service rating : The staff were very helpful and accommodating. We felt very cold in our safari tent so staff brought us a heater.
Product : The safari tent was amazing, fantastic facilities and so comfy and cosy! Loved how unique it was like the bed in the wall. Really well thought through. We just wished it was warmer at night. For this time of year it definitely needs more heaters that can be on through the night. We ended up going home a day early as it was too cold. We will come back though in the summer.


On 28-Oct-2019 the supplier responded:
Dear Katherine,

Thank you for your review. We are pleased you enjoyed the safari tent! We hope you warmed up once you received the heater!

Kind regards

Joseph
Customer Services


On 28-Oct-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring Park Pitch

Service:++
Product:++

Customer Comment

Service rating : Nice friendly staff, site toilets very clean. Overall site very clean and welcoming. Will differently stay again.
Product : Good location and value for money.


On 28-Oct-2019 the supplier responded:
Dear Jeff,

Thank you for your feedback. We are delighted you enjoyed your stay!

Kind regards

Joseph
Customer Services


On 28-Oct-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring Park Pitch

Service:+
Product:++

Customer Comment

Service rating : Great site location and the showers and toilets were spotless.
Product : Good size pitch and easy access


On 28-Oct-2019 the supplier responded:
Dear Alan,

Thank you for your feedback. We are so pleased you enjoyed your stay!

Kind regards

Joseph
Customer Services


On 28-Oct-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Self-Catering Holiday Rentals (Ladyholme)

Service:++
Product:++

Customer Comment

Service rating : The apartment was immaculately presented. Staff extremely helpful. Park grounds kept to an exceptional standard.
Product : great value for money-will be returning.


On 22-Oct-2019 the supplier responded:
Thank you for your review. We are so pleased you enjoyed staying with us! Hope to see you again.

Kind regards

Joseph
Customer Services


On 22-Oct-2019 the supplier responded:
Thank you for your review. We are delighted you want to come back!

DateProductScore

Deluxe Pitch with Grey Waste Drain

Service:-
Product:-

Customer Comment

Service rating : Used to be a very nice site but has been spoilt with far too many cabins and chalets crammed in every spare gap last week was quiet and peaceful but the summer months must be a nightmare to move around the site .
Such a shame had some good summers here.
Product : Deluxe pitch but no view.
I would of paid 3 times the price for a lake view.


On 22-Oct-2019 the supplier responded:
Dear Anthony,

We are sorry to hear you think the site has been spoilt by too many cabins and chalets. We do make sure that we manage the numbers of accommodation to the space we have at Hill of Oaks to a level of high satisfaction. We hope this hasn't deterred you from visiting again.

Kind regards

Joseph
Customer Services


On 22-Oct-2019 the supplier responded:
Thank you for you feedback

DateProductScore

Self-Catering Holiday Rentals (Silverholme)

Service:++
Product:++

Customer Comment

Service rating : This is our second visit here. You cannot beat the location. We stayed at The apartment was immaculate and well appointed. Not too remote. Keep up the good work
Product : Beautifully appointed holiday accommodation in stunning location


On 21-Oct-2019 the supplier responded:
Thank you for your review.

We are delighted you enjoyed your stay in one of our apartments. We hope to see you again!

Kind regards

Joseph
Customer Services


On 21-Oct-2019 the supplier responded:
Thank you for your review

DateProductScore

Safari Tent (Pet Free)

Service:-
Product:-

Customer Comment

Service rating : We had a brilliant time in the safari tent for a few days. It was really cool and spacious with some fun features like the hidden cabin bed! However it does require some attention to detail, such as there is a log burner which they provide logs for but no fire utensils or anything to light it with! There is no heating (very tiny plug in radiator that didn't do anything) so without the fire lit it was FREEZING! We had a 3 year old and 8 month baby so I wouldn't say it was suitable for children unless hot summer!
The kitchen was very well equipped but there was also a few basic essentials missing such as a can opener!
The staff were very friendly and helpful however weren't particularly organised, the cot we requested wasn't there so had to go back and the logs are delivered daily but you'd run out quicker than they came! Booking confirmation was check in at 3pm so we arrived at 2.50pm to be told it's 4pm check in so come back later. So had to put the kids back in the car after an already 4 hour journey!
Despite my grumbles we had a great week and lots of fun!
Product : We had a brilliant time in the safari tent for a few days. It was really cool and spacious with some fun features like the hidden cabin bed! However it does require some attention to detail, such as there is a log burner which they provide logs for but no fire utensils or anything to light it with! There is no heating (very tiny plug in radiator that didn't do anything) so without the fire lit it was FREEZING! We had a 3 year old and 8 month baby so I wouldn't say it was suitable for children unless hot summer!
The kitchen was very well equipped but there was also a few basic essentials missing such as a can opener!
The staff were very friendly and helpful however weren't particularly organised, the cot we requested wasn't there so had to go back and the logs are delivered daily but you'd run out quicker than they came! Booking confirmation was check in at 3pm so we arrived at 2.50pm to be told it's 4pm check in so come back later. So had to put the kids back in the car after an already 4 hour journey!
Despite my grumbles we had a great week and lots of fun!


On 21-Oct-2019 the supplier responded:
Dear Rebecca,

Thank you for your review. We are glad that overall you had a great week and you thoroughly enjoyed it. As it is Autumn and feeling a bit like Winter sometimes the tents can get a bit chilly i understand. We now have 2 heaters and the log burner in there now. We have taken your comments on board though and hope to see you again, maybe when its a bit warmer.

Kind regards

Joseph
Customer Services


On 21-Oct-2019 the supplier responded:
Thank you for your feedback and photos. Great snaps!

DateProductScore

WOODLAND GLAMPING PODS (Glamping Pod - Pet Free)

Service:++
Product:++

Customer Comment

Service rating : Lovely location, nothing too mischievous trouble for staff, Glamping Pods exceptional, will be returning
Product : Lovely location, right on Lake Windermere,
Glamping Pod brilliant


On 18-Oct-2019 the supplier responded:
Dear Catrina,

Thank you for your review. We are delighted you enjoyed your stay with us at Hill of Oaks in one of our pods!

Kind regards

Joseph
Customer Services


On 18-Oct-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Self-Catering Holiday Rentals (Silverholme)

Service:++
Product:++

Customer Comment

Service rating : Excellent location and very nice accommodation.
Product : Lovely property with great views of lake windermere.


On 14-Oct-2019 the supplier responded:
Thank you for your review. We are so pleased you enjoyed your stay!

Kind regards

Joseph
Customer Services


On 14-Oct-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring Park Pitch

Service:+
Product:+

Customer Comment

Service rating : Took one star off simply because it's not a great site for dogs. No grass to put their spike into gir them to lie on. Disappointing to be so close to the lake but no pitches with lake views.
Cleanliness of toilet and shower facilities cannot be faulted.
Product : All very enclosed. Not great for dogs.


On 11-Oct-2019 the supplier responded:
Dear Heather,

Thank you for your feedback. We are so glad you enjoyed your time at Hill of Oaks. We hope to welcome you again soon!

Kind regards

Joseph
Customer Services


On 11-Oct-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring Park Pitch

Service:+
Product:+

Customer Comment

Service rating : Beautiful setting by lake windermere. Easy to launch kayak. Large touring pitch with main water and electric hook up. Staff at reception pleasant and easy check in.
Product : Large hardstanding pitch with mains water and electric. Toilet facilities excellent.


On 11-Oct-2019 the supplier responded:
Dear Fiona,

Thank you for your review. We are so pleased you enjoyed your stay! Hope to see you again.

Kind regards

Joseph
Customer Services


On 11-Oct-2019 the supplier responded:
Thank you for your feedback

DateProductScore

LAKESIDE SUPER DELUXE PODS (Super Delux XL Pods - (No Pets))

Service:++
Product:++

Customer Comment

Service rating : Lovely site, lots to do in the surrounding area and the Lakeside glamping pod was perfect.

Only 1 little issue was the mirror in the bathroom and the bathroom sink. As the mirror was on the sloping wall it didn't push back and kept flopping forwards so I bumped my head on occasion. The bathroom sink was a little small and may have been better next to the shower against a flat wall so the mirror above it didn't flop about and a bigger sink might have fit in that gap. The shower towels were a little small and there were no hooks to hang coats, although there was a little wardrobe with hangers.
Product : As above, all good except for the minor issues which did not impact the enjoyment of the stay.


On 11-Oct-2019 the supplier responded:
Thank you for your feedback. We are delighted you enjoyed one of our Lakeside glamping pods. We have taken note of your comments.

Kind regards

Joseph
Customer Services


On 11-Oct-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring Park Pitch

Service:+
Product:-

Customer Comment

Service rating : Good site, expensive taxi ride into Bowness! Grey waste for Motorhome isn’t in the best place-could do with a proper Motorhome service point.
Product : Pitch was on quite a steep slope-unable to level !


On 09-Oct-2019 the supplier responded:
Thank you for the review. We are pleased you enjoyed your stay! Hope to see you again.

Kind regards

Joseph
Customer Services


On 09-Oct-2019 the supplier responded:
Thank you for the feedback. We have taken note of your comments

DateProductScore

Touring Park Pitch

Service:++
Product:++

Customer Comment

Service rating : Superb site, courteous and helpful staff and excellent facilities on touring site
Product : Good value and well run site


On 08-Oct-2019 the supplier responded:
Dear David,

Thank you for your review. We are delighted you had such a good time at Hill of Oaks and hope to welcome you back again soon!

Kind regards

Joseph
Customer Services


On 08-Oct-2019 the supplier responded:
Thank you for your feedback David


On 08-Oct-2019 the customer added:
Bought 'My motorhome mug' fun and super value

See this exchange on Feefo
Self Catering
at Hill of Oaks

aptinside.jpg

Touring
at Hill of Oaks

A family touring

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